Legal

Effective Date: [Date]

Welcome to UnionWell. By accessing or using our website and services, you agree to be bound by these Terms of Service.

1. Services

UnionWell provides a telehealth platform connecting eligible members with licensed healthcare providers for weight management consultations and, when appropriate, prescription of GLP-1 medications.

2. Eligibility

Our services are available to individuals who are at least 18 years old, are members of a participating organization, and who meet clinical eligibility criteria as determined by a licensed provider.

3. Not a Substitute for Emergency Care

UnionWell is not an emergency medical service. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account and for all activities under your account.

5. Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds for partial months.

6. Limitation of Liability

UnionWell is not liable for any damages arising from your use of our services, including but not limited to medical outcomes, medication side effects, or delivery delays.

Effective Date: [Date]

UnionWell is committed to protecting your privacy. This policy describes how we collect, use, and protect your personal and health information.

Information We Collect

We collect personal information (name, email, phone, address), health information (medical history, current medications, BMI), membership information, and payment information.

How We Use Your Information

Your information is used to provide healthcare services, process prescriptions, communicate with you, process payments, and improve our services.

HIPAA Compliance

Your protected health information (PHI) is handled in accordance with HIPAA regulations. We use administrative, technical, and physical safeguards to protect your data.

Data Sharing

We do not sell your personal information. We share information only with licensed providers, pharmacies fulfilling your prescription, and payment processors.

By using UnionWell, you consent to receive healthcare services via telehealth (electronic communications).

Understanding Telehealth

Telehealth involves the delivery of healthcare services using electronic communications, including assessment, consultation, treatment planning, and prescription of medication.

Risks and Benefits

Benefits include convenience, reduced travel, and faster access to care. Risks include potential technology failures and limited physical examination.

Your Rights

You have the right to withdraw consent at any time, request a referral to an in-person provider, and access your medical records.

The information provided on this website is for general informational purposes only and is not intended as medical advice.

UnionWell does not guarantee any specific health outcomes. Individual results vary. All prescriptions are at the sole discretion of licensed healthcare providers.

If you are experiencing a medical emergency, call 911 immediately.

UnionWell may provide compounded GLP-1 medications. Compounded medications are prepared by licensed compounding pharmacies.

Compounded medications are not FDA-approved finished drug products, but the pharmacies that produce them are regulated by state boards of pharmacy and must follow FDA guidelines.

Compounded medications contain the same active ingredients as their brand-name counterparts but may differ in formulation, strength, or delivery method.

Member pricing is available exclusively to verified members of participating unions and employer groups. Pricing is subject to change with notice.

UnionWell reserves the right to verify membership status at any time. Providing false membership information may result in account termination.

Savings comparisons are based on publicly available retail pricing data and may vary by location and pharmacy.